Tutoring Coordinator
★"Education x Startup" -We have an environment where you can grow and achieve what you want.
Department Features
Our company is responsible for the Gakken Group's private tutoring services. We are the core business division.
We have taught over 100,000 students, and guide over 1,000 students each year to get into their desired school. We don't just send private tutors to regular families; we offer a wide range of services, including support for children who are not attending school and high-level exam preparation to help students pass the entrance exams to prestigious schools. When you ask people about our department, the first impression they have is, frankly, that it's "stuffy." However, contrary to that impression, the atmosphere is actually very free and cheerful.
Job description
We will act as an intermediary between the tutors who are registered with our company and their families. We have over 100,000 registered tutors, mostly university students. We will introduce the perfect tutor for each family, taking into consideration various data such as their favorite subjects, career, and personality. We have a dedicated database for matching, so it is easy to search for talent. We don't teach students, but if we introduce a good tutor, we can lead them to success, and we receive many words of gratitude.
【in particular】
1. Selection
・We listen to the desired conditions from parents and children.
・Based on the information we hear, we introduce tutoring jobs to registered teachers.
・We select a teacher and hold a meeting in advance.
◎Even if the teacher is a perfect fit, there are many cases where the work location or shifts do not match. We choose a teacher who can meet various conditions, with the "improvement of children's grades" as our number one priority.
2. After-sales support
・Confirm your child's learning situation by phone once every 1-2 months.
・Check the teaching situation with the teacher in charge and follow up.
・Manage the number of lessons, such as proposing additional lessons before tests.
・This is an important job to increase customer satisfaction and create repeat customers.
Desired profile
Up to age 35 (to develop long-term careers for young people)
*Teaching license not required
Those who can take their work seriously
Those who can take the initiative and tackle the issue as their own problem
People who are said to be caring
It is not uncommon for parents to call and say, "Thanks to the coordinator's good management, my child started studying on his own," and of course this is very rewarding. As a result, customer satisfaction increases, and the number of people who cancel and the number of repeat customers also increases, which is a tangible numerical result that makes us happy.
On the other hand, it is natural that complaints may develop as a result of not being able to face the needs of customers properly. Even if we find a replacement instructor, it is not always possible to prepare a reserve immediately. In such cases, we have to negotiate with customers to extend the deadline, and sometimes we are severely scolded. For test-takers, each day is a precious time that cannot be regained. In addition to being sincere in facing the needs of customers, it is also necessary to have the ability to properly organize the arrangements.
Employment conditions
Location
1.Ibaraki Branch Office 3-8-6 Sakura, Tsukuba City, Ibaraki Prefecture (Univers Sakura 1F)
2.Saitama Branch Office 3F, 1st Frontier Building, 2-744-1 Suzuya, Chuo-ku, Saitama City, Saitama Prefecture
3.Tokyo Branch Office 3-14-29 Takada, Toshima-ku, Tokyo KDX Takadanobaba Building 3F
1-14-9 Takadanobaba, Shinjuku-ku, Tokyo
4.Tachikawa Branch Office 4F Watanabe Building, 3-10-20 Shibasakicho, Tachikawa, Tokyo
5.Yokohama Branch Office 6F Diamond Building, 2-21-1 Tsuruyacho, Kanagawa-ku, Yokohama, Kanagawa Prefecture
6.Nagoya Branch Office 4F Meieki Nomura Building, 2-40-16, Nakamura-ku, Nagoya, Aichi Prefecture
7.Osaka Branch Office 1-23-101 Esakacho, Suita City, Osaka Prefecture Daido Life Esaka Building 11F
*Work location will be determined based on your preference.
Working hours
9:00-21:00 (7 hours of actual work/1 hour break)
*Interactions with clients (families) and teachers end by 21:00. Therefore, overtime is limited to 20 hours per month.
*There is some overtime for administrative work, but I leave work by 22:00.
*The start time is late, so there is no rush hour traffic.
*The busiest periods are in March, before summer vacation, before exams, etc.
Salary
Monthly salary: 200,000-500,000 yen or more + various allowances
*To be determined based on experience, ability, etc.
*6-month trial period (there will be no change in treatment during this period)
[Model monthly salary]
Annual salary example:
◎ 4.2 million yen (3rd year with the company, section chief) / monthly salary 257,000 yen + housing allowance 30,000 yen + bonus
◎ 5.26 million yen (6th year with the company, section manager) / monthly salary 334,000 yen + housing allowance 50,000 yen + bonus
Salary increase and bonus
Salary revision/twice a year Bonus/twice a year (June and December)
Various allowances
Commuting allowance (up to 50,000 yen per month)Housing allowance (single person: 30,000 yen per month, dependents living with family: 50,000 yen per month, according to company regulations)Position allowance Overtime allowance
Holidays and Vacations
2 days off per week (Saturday and Sunday
*There is one Saturday work day per month)Holidays Special paid summer vacation (5 days)Year-end and New Year's vacation (7 days)
Paid vacation:
Condolence vacation
Birthday vacation
Family support vacation
Wedding anniversary vacation
Employee Benefits
Maternity leave and childcare leave system (record of leave taken)Retirement benefit system (defined contribution pension system)Gakken Group's company sales
Group company cram school admission fee exemption
Rented company housing system (according to company regulations)
Moving allowance (in case of company circumstances)Single-person transfer allowance
Employee stock ownership association
Condolence money
PC rental
Separate smoking area in the office
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